Security & Privacy

Privacy Policy

The purpose of this statement is to set out how we use personal information we may obtain about you. By registering as a user of the services provided by William Yeoward and by using the William Yeoward web site generally you agree to this use.

  • When you register and use this site you will be asked to provide certain information such as your contact details. We will store this data and hold it on computers or otherwise. We will use this data to fulfil our agreement with you.
  • We may use the information you provide:
    • To register you with our website and to administer our website services.
    • For assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services we offer and to enable us to provide you and other customers with relevant information through our marketing programme. We may use your information to make decisions about you using computerised technology, for example, automatically selecting products or services, that we think will interest you from the information we have. We may inform you (by email, mail or otherwise) about products and services that we consider may be of interest to you. If you do not wish William Yeoward to use your information for marketing purposes, please tick the opt-out box provided when registering.
    • For the prevention and detection of fraud.
    • To administer any prize draws or competitions you may enter.
  • If at a later date you wish to opt out of receiving marketing information from William Yeoward, you can unsubscribe by sending an email to enquiries@williamyeoward.com with 'unsubscribe' in the subject field.
  • We may give information about you to the following, who may use it for the same purposes as set out above:
    • To employees and agents of William Yeoward to administer any accounts, products and services provided to you by William Yeoward now or in the future.
    • Agents who profile your data so that we can tailor the goods/services we offer to your specific needs.
    • We may also disclose your information:
    • To anyone to whom we transfer or may transfer our rights and duties under our agreement with you.
    • If we have a duty to do so or if the law allows us to do so.
  • In order that we can monitor and improve the site, we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser version and the website you visited prior to our site.
  • We may supplement the information you provide us with information we receive from third parties.
  • We endeavour to take all reasonable steps to protect your personal details. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or willful default.
  • You have the right to see personal data (as defined in the Data Protection Act) we keep about you - upon receipt of a written request and payment of a fee. If you are concerned that any of the information we hold on you is incorrect please contact us.
  • Please note that any products and services are supplied subject to our standard terms and conditions. If you have any comments or queries in connection with our privacy policy, please email us at enquiries@williamyeoward.com

Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages. At williamyeoward.com we use cookies to keep track of what you have in your basket, and to remember you when you return to our site.

To order products on williamyeoward.com, you need to have cookies enabled - see the section on Managing cookies. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see Managing cookies for help to turn them on should you need to.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website. We know you'd expect nothing less from us, and please be assured that we're working on a number of other privacy and cookie-related improvements to the website.

Our Cookie Policy

To make full use of the online shopping and personalised features on williamyeoward.com, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from williamyeoward.com, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

Managing Cookies

If cookies aren't enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won't be able to add products to your basket and buy them.

Third Party Cookies

When you visit williamyeoward.com you may notice some cookies that aren't related to William Yeoward. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.