RUGS

To best care for your rug, we recommend that you lightly vacuum it on a regular basis using the nozzle attachment. Avoid using brush attachments as these can harm the rug fibres and remember to always vacuum in the direction of the pile.

It is normal for a new rug to ‘shed’ some fibre at the beginning and you may therefore find that you have to vacuum a little more frequently. This will diminish relatively quickly.

As far as possible please ensure that you avoid placing the rug in direct sunlight for sustained periods of time as this can lead to colour fading.

If you are concerned about the rug slipping, we recommend that you use a rug hold underlay.

We always recommend treating your rug with our bespoke extra rug protection and cleaning by a specialist rug cleaner, please see example video below. However, if a spillage occurs, blot immediately with a clean dry white cloth, making sure not to rub the spillage into the pile. Do not use harsh detergent. It is important not to walk or place items on the rug until it is completely dry to prevent lasting damage.

Wool Rugs - Wool fibres have their own natural thin, protective layer, which repels dirt. This will allow you to act quickly if a spillage occurs on your rug by cleaning the spot lightly with a damp cloth or an absorbing paper towel. Be careful not to rub.

Viscose and Tencel Yarns – These fibres are plant based and more delicate. Use a clean white cloth or paper towel to absorb the spill, gently blotting the area starting from the edge of the spot and working your way to the centre. Be careful not to rub. Once the liquid has been blotted, use a clean cloth lightly dampened by water to dab the stain. If possible, use a fine comb to raise the pile in direction with the remainder of the rug pile and try to dry the pile with a low-heat hairdryer whilst continuing to comb as quickly as possible.

Recommended Cleaning Company

Having worked with this company for many years, we recommend Ace Carpet Cleaning Ltd for the cleaning and maintenance of all William Yeoward Rugs. Please note that William Yeoward is not responsible for any work done by Ace Carpet Cleaning Ltd.

Ace Carpet Cleaning Ltd

London: 020 7820 0108
Kent: 019 5954 1325
Surrey & Essex: 018 8334 1653
Email: [email protected]